Privacy Policy
Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or interact with our website. By using our site, you consent to the practices described herein.
What Data We Collect
We may collect the following types of information from you:
- Personal Identification Information: such as your name, email address, phone number, and postal address when you contact us or register on our site.
- Technical Data: including your IP address, browser type, operating system, and browsing behavior on our site through cookies and web analytics tools.
- Communication Data: any correspondence you send to us, including inquiries, feedback, and support requests.
How We Use Data
The personal data we collect is used for the following purposes:
- To provide, improve, and personalize our services and website experience.
- To respond to your inquiries, customer service requests, or support needs.
- To send you important updates, notifications, or relevant information regarding our services.
- To analyze usage patterns in order to enhance website performance and content.
- To comply with legal obligations or protect our rights when necessary.
Cookies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us recognize you upon return visits and understand how you use our site.
We use cookies to:
- Keep you logged in during a session.
- Analyze site usage and performance with third-party analytics tools.
- Customize content based on your preferences.
You may choose to disable cookies through your browser settings; however, please note that this may limit your use of certain features on our website.
Third-Party Links
Our site may contain links to third-party websites or services for your convenience. We do not control these external sites and are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.
Data Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse or alteration. These measures include but are not limited to:
- Using encrypted connections (SSL/TLS) on our website.
- Restricting access to personal data to authorized personnel only.
- Regularly reviewing and updating our security protocols.
Whilst we endeavor to protect your data, no method of transmission over the internet or electronic storage can be guaranteed 100% secure.
User Rights
You have certain rights regarding your personal data, including:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You have the right to request correction of inaccurate or incomplete data.
- Deletion: You may request that we delete your personal data, subject to legal or contractual restrictions.
- Objection: You can object to the processing of your data for certain purposes.
- Data Portability: You may request to receive your data in a structured, machine-readable format.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us using the following details:
- Email: [email protected]
- Phone: +49 231 77889900
- Address: Hansastrasse 78, 44137 Dortmund, Germany
- Social/X: https://x.com/
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
